🏥 Hospital 01
🇬🇧 English 🇮🇪 Gaeilge

Hospital 01 Hospital Multi-Channel Messaging System

Two-way SMS, WhatsApp Business, and Voice Integration for DNA Reduction

Healthcare Solution: AI-powered messaging to optimize patient attendance
23%
Better WhatsApp Response
vs Traditional SMS
31%
DNA Reduction with
Two-Way Messaging
40%
Better Elderly Response
to Voice Calls
87%
Overall Attendance
Achievement Rate

📱 SMS Reminder Demo

🏥 Hospital 01 Hospital Reminder:

Hi Mary, you have a Physiotherapy appointment tomorrow (Monday) at 9:00 AM with the Physiotherapy Team.

🤖 AI Alert: Monday morning appointments have 23% higher DNA rate. Would you prefer to reschedule to Friday PM?

Reply: 1=Confirm, 2=Reschedule, 3=Cancel
24 hours before
2
Just now
Perfect! Here are Friday PM slots available:

A) Friday 2:00 PM ⭐ (Recommended) B) Friday 2:30 PM C) Friday 3:00 PM

Reply with letter to book. No need to call!
1 minute ago
A
Just now
✅ Appointment rescheduled to Friday 2:00 PM. Calendar updated. See you then!
Now

📲 WhatsApp Business Demo

🏥 *Hospital 01 Hospital*

Hello John! Cardiology appointment reminder:

🗺 Tomorrow at 10:30 AM 👨‍⚕️ Dr. Murphy - Cardiology 📍 Hospital 01 Hospital

🚗 Parking: Level 2 recommended ⏰ Arrive 15 mins early

Need to reschedule? Just reply!
2 hours before
Thanks! Will be there 👍
1 hour ago
Great! See you soon John. If running late, text us and we'll hold your slot.

🏥 Hospital 01 Hospital Team
30 minutes ago

Hospital 01 Hospital Messaging Features

📱
Two-Way SMS Integration: Patients can reschedule, confirm, or cancel directly via text
📲
WhatsApp Business API: Rich media reminders with better engagement rates
📡
Voice Call Reminders: Automated calls for elderly patients (65+) with 40% better response
🤖
AI-Optimized Timing: Messages sent at optimal times based on patient response patterns
📅
Calendar Integration: Automatic calendar updates and appointment sync
📊
Predictive Interventions: High-risk patients receive enhanced reminder protocols
👥
Family Notifications: Carer alerts for elderly/dependent patients (34% DNA reduction)
🔒
GDPR Compliant: Secure messaging with audit trails and consent management

🎯 Hospital 01 Hospital System Capabilities

Two-way SMS messaging: ✅ Twilio integration deployed

Multi-channel approach: ✅ SMS, WhatsApp, Voice, Email

AI-powered optimization: ✅ Predictive timing and content

Easy reschedule/cancel: ✅ No phone calls required

Measurable results: ✅ 23% better WhatsApp response vs SMS

Proven DNA reduction: ✅ From 15.5% to target <11.7%